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07/02 Rebecca
HR - Associate at ORAI Robotics Pvt Ltd

Views:13 Applications:5 Rec. Actions:Recruiter Actions:0

ORAI-ROBOTICS - Intern - Customer Success (0-1 yrs)

Bhopal Job Code: 311580


- Candidate must possess excellent Customer Service and Customer Support Skills.

- Must have excellent Communication skills, both written and verbal.

- Strong Analytical skills to understand customer feedback and provide solutions.

- Must have a strong commitment to Customer Satisfaction.

- Should have knowledge about basic AI tools.

- Bachelor's degree in business administration, Marketing, Communications, or any related field is required.

- Prior customer service experience is a plus.

- Proficiency in Microsoft Office and CRM software preferred.


- Respond to customer queries and customers' concerns.

- Provide support for data collection to enable Recovery of the account for end user.

- Maintain a deep understanding of client process and policies.

- Reproduce customer issues and escalate product bugs.

- Provide excellent customer service to our customers.

- You should be responsible for exhibiting capacity for critical thinking and analysis.

- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

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