OpenPlay Technologies - Officer - Customer Relationship (0-3 yrs)
Responsibilities :
- Need to Handle Calls, KYC, Chats & Emails.
- Deliver a best-in-class experience to the customer.
- Create and retain customers by providing excellent service.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Able to do Multi-Tasking.
- Escalate unresolved issues to the appropriate internal teams.
- Take ownership of customer issues.
- Troubleshoot problems and see them through to resolution
Qualities :
- Experience of 0 to 3 Years.
- Excellent verbal & written communication skills.
- Willingness to work in a 24x7 environment.
- Should be fluent in the Telugu, Tamil, Hindi (Mandatory) & English.
- Knowing other languages like Marathi & Kannada are additional benefits.
- Ability to multitask and work under pressure.
- Exceptional problem-solving skills.
- Intermediate Microsoft skills (excel, word, PowerPoint).
- Typing Speed - 25 wpm (Please clear this in Initial round)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
