Co - Founder at ONN Bikes
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ONN Bikes - Associate - Customer Service (0-2 yrs)
Roles & Responsibilities
1) Manage incoming calls
2) Build sustainable relationship and trust with customer through open and interactive communications
3) Handle customer queries and complaints.
4) Follow communications procedures, guidelines & policies.
5) Keep records of customer interactions, process customer accounts & file documents.
6) Identify customer needs to achieve satisfaction.
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