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07/11 Sanjana Singh
Assistant Manager at OnGrid

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OnGrid - Assistant Manager - Key Account Management (1-3 yrs)

Gurgaon/Gurugram Job Code: 97560

Key role and responsibilities

- Build positive and productive relationships with clients for business growth.

- Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.

- Understand client needs, share reports, and optimize existing business programs to meet their needs.

- Provide client support and handle client communications effectively.

- Manage and close client businesses to achieve profitability.

- Maintain existing clients and generate new clients to achieve revenue goals.

- Address client concerns promptly and professionally.

- Inform clients about company products, services, and processes.

- Discuss business contracts and cost with clients.

- Ensure that client requests are handled timely and accurately.

- Develop new strategies to improve client satisfaction.

- Maintain up-to-date knowledge about company products, services, and processes.

Desired candidate profile

- 1+ years of experience in a client-facing role(s).

- Self-driven individual with a strong problem-solving attitude

- Proficient with MS Office and G-Suite

- Strong communication, presentation and negotiation skills with a data-driven approach

- Graduates/post-graduates with an engineering background will be preferred

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