Documentation - High Quality and Flawless

- Be able to prepare high quality documents:

Final drafts of: all media information documents, opinion articles, client briefing documents, executive speeches, executive presentations, social media plans and proposals

Client Management - Win them over

- Manage 2-3 client's social media handles providing strategy and execution

- Be able to lead, create and deliver contact calendars across handles

- Coordinate with designers to come up with creative campaigns

- Have an amazing eye for detail, correct grammar and sentence construction

- Be able to supervise and oversee quality control on the account

- Provide crisis communication advice and support

- Earn client trust as a partner who can be relied upon to deliver results

- Manage client expectations, and proactively anticipate and resolve day to day issues and client conflicts in an effective manner

- Contribute to the overall achievement of the company business plan by ensuring high client satisfaction, and identifying new opportunities for growth

- Work with the finance team to ensure that all client billing happens in a timely manner

- Ensure client approvals for all expenses are in place, to ensure zero bad debts

- Reconcile all the expenses incurred and submit the invoice to the client on time. Also ensure that the collections are done within the credit period

People Management - Inspire the team to be more than they ever thought they could

- Ensure appropriate role allocation based on resource availability, skills and campaign needs

- Help direct reports manage their workload through advance planning and prioritization

- Put in place systems that enable overall workload management without micro-management

- Encourage teamwork through effective delegation across all levels

- Put in place and ensure the execution of a training plan for the entire team to support their skills development

- Undertake on the job training for team members to help develop relevant skills

- Build trust within the team by encouraging an atmosphere of openness and transparency

- Provide team members with constructive feedback on a regular basis to improve effectiveness

- Provide team members with opportunities to air their views and provide feedback to senior members including self

- Regularly and openly recognize good work and behavior by team members

- Set high professional standards for the team to follow

- Understand the role that he/ she plays within the team, and ensure team interests are always top priority

- Demonstrates professionalism to support building of the firm's reputation in the local market

- Anticipate potential issues related to own work and commitments in a timely manner

- Work with finance to understand own team's utilization and efficiency levels and ensure these are at healthy levels

- Work with HR to manage own PDP, ensuring that feedback meetings and reviews happen on time, and that PDP commitments are fulfilled

- Participate in training and development initiatives as required to acquire the required skills

- Ensure your team's time-sheets to ensure programs are run on time and on budget

Consulting Skills - Help win more

- Develop strategic PR (PR that includes content and digital) plans that demonstrate an intimate understanding of the industry and competitor landscape, and helps achieve client business goals

- Proactively support new business development, lead pitch efforts in collaboration with stakeholders

Must have skills:

- 6 - 10 years- experience

- Attention to detail - grammar and quality check

- Strategy planning

- Tactics and execution

- Community management and influencer networking

- Understand how content works on a social web

- Optimizing content and technology

- Creative mindset

- Excellent writing skills

- Be on top of the latest digital marketing trends

- Excellent boardroom presentation skills

Good to have skills:

- Google analytics

- Online media buying and planning

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.