OMO Bike - Customer Communication & Technical Support (1-3 yrs)
OMO Bikes is one of india's fastest growing bicycle company led by IIT graduates & passionate cyclists.
We are looking for hard working people to join our team and revolutionize Indian bicycle industry & urban commute solutions.
Responsibilities and Duties :
- The candidate will be required to work closely with the founding team while heading the communication & technical support team.
The job will include :
- Manage multiple Communication channels - Telephone lines, mails.
- Manage a team of executives to ensure best customer experience is delivered.
- Deliver on targets of customer satisfaction & efficiency.
The job will include both pre sales & after sales.
Key Skills :
1. Ability to communicate & handle customers.
2. Relevant experience of working in a team of a company.
3. A keen planner & robust executioner.
4. 1-2 yrs of experience customer handling, vertical ownership.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
