Omaxe - Manager/Senior Manager - Customer Relationship Management (7-12 yrs)
Omaxe - Manager/Senior Manager - CRM
Manager/Sr. Manager CRM
Title : Manager/Sr. Manager CRM
Location : Corporate Office, New Delhi
Qualification : Graduate/MBA in Marketing
Experience : (7 to 12 Yrs) in Real Estate Call Centre/CRM
- Must have thorough knowledge in Real Estate CRM process.
- Must be very clear about IBR System, Process of solving Customer queries & escalation.
- Must be very thorough about different payment plans in Real Estate sector.
- Prior experience with International/Domestic call center is highly desirable.
- Experience in Call Centre operation Manager would be an added advantage.
- Experience in Real Estate CRM would be an added advantage.
- Must be very good in Customer Segmentation, Customer Relationship Management & Customer Loyalty program.
- Must be capable enough in handling, Training the call center executives
- Must be proficient in checking the quality of calls randomly.
- Excellent communication skills in English & Hindi
- Proficiency in Ms. Office (Word, Excel, Power point)
- Good presentation skill and interpersonal skills
- Must have the ability to convince the team in line with common vision
- High career growth plan for this position in line with the performance
- Salary is open for the right candidates.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
