Senior HR Recruiter at OLX Group
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OLX - Client Support Specialist (2-3 yrs)
The Client Support Specialist will be responsible for understanding customer needs and recommending partner- based solutions, providing general support and guidance to agency partners,
Your Opportunity
- Provide amazing, consistent and timely client communication.
- Consult with customers requiring partner services and make a recommendation from within our existing partner network.
- Address partner-related complaints, facilitating a resolution between the customer and partner.
- Answer technical support and account related queries from partners.
- 2+ years relevant work experience in a customer-facing, customer success, customer support, or account management role. SaaS experience preferred.
- Experience communicating directly to customers in a client services environment.
- Strong technical skills and a passion for technology.
- Demonstrable experience in managing accounts and exceeding customer expectations.
- Familiarity with Salesforce
Experience with Chat support, Email support are preferred.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
