HR Manager at Officepulse Technology Pvt. Ltd
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Officepulse - Key Account Manager (1-3 yrs)
As the Key Account Manager you will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
What You Will Do
1. Acquire a thorough understanding of key customer needs and requirements.
2. Expand the existing relationship with customers by proposing solutions that meet their objective.
3. Upselling new categories, cross selling products based on customer needs.
4. Collaborate with operations team to maintain a healthy delivery pipeline and ensure timely delivery of customer requirements within the agreed SLA.
5. Resolve any issues faced by the customer; ensure redressal for complaints within shortest span of time.
What You Will Need :
1. 1-3yrs experience in sales/business development/ key account management
2. Understanding of E-commerce business model
3. Exceptional communication skills
4. Fast learner to grasp the existing categories at Officepulse.
5. Be well versed with & able to take initiative in a fast paced e-commerce start-up and a generalist do-what- it takes mind-set.
A little about us :
- Officepulse is an Op-tech startup enabling businesses to bring efficiency in their assets & consumables procurement process.
- We are a bunch of passionate people who believe that the age of technology calls for a change in the way businesses procure goods and services and track their spend and data. Our team includes a perfect blend from Technology, Operations, Procurement & Business management to deliver a problem solving Product and Business model.
- We differentiate ourselves from some others' doing similar stuff by focusing on what matters the most to our customers: Convenience, Compliance & Spend Management.
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