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26/09 Vina
Talent Acquisition Specialist at OFB Tech Pvt. Ltd

Views:5 Applications:1 Rec. Actions:Recruiter Actions:0

OFB Tech - Executive - Inside Sales (1-2 yrs)

Ahmedabad Job Code: 235656

Inside Sales Executive 


- Manage large amounts of incoming calls

- Inside sales for Tender software

- Identify and assess customers needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Requirements : 

- Proven customer support experience or experience as a Client Service Representative

- Track record of over-achieving quota

- Strong phone contact handling skills and active listening

- Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively

- High school degree

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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