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14/09 Vibhuti
TA at Nurture.Farm

Views:43 Applications:15 Rec. Actions:Recruiter Actions:0

Nurture.Farm - Executive - Customer Care - Outbound Process (2-3 yrs)

Bangalore Job Code: 292001

- was founded in early 2020, and is headquartered in Bengaluru, India.

- At, our collective experience of building technology at scale, powering logistics, food systems, mobility and agriculture companies globally allows us to combine cross-domain principles and build agricultural solutions that are scalable, sustainable and valuable to all stakeholders.

- At, our mission is to make agriculture simple, profitable and sustainable for generations to come. offers complete integrated solutions to secure sustainable outcomes.'s ecosystem reaches across the food system, expanding choice - making access transparent, affordable and fast for all.

Website :

Payroll : Nurture Fixed Term Contract role.

- Work from Office.

Working days : 6 days a week

Language preference : Hindi

Job responsibilities :

- Should be good at probing customer needs and able to align product/service as per customer understanding and need.

- Should have an understanding about outbound activities and collection life cycle.

- Good at tracking customer follow ups and ensuring deliverable accordingly.

- Handle Requests and complaints regarding the process via our ticketing system, e-mail, WhatsApp, and phone support and also ensure timely response and closures.

- Speak to our regional customers over voice call in terms of providing the solution of their issues or understanding their queries regarding crop health and their growth.

- Coordinate with internal stakeholders and teams to work on the customer complaints and get the resolution.

- Adhere to quality guidelines to deliver.

Additional Responsibilities :

- Provide inputs in terms of process improvements and help in stabilizing the process.

Person Profile :

Educational Qualification : Graduation from reputed university.

Knowledge and Experience : Excellent Verbal and Written communication skills and command over English, Hindi and any of the other regional languages.

Key Attributes :

- Good analytical thinking.

- Resilient

- Excellent time management.

- Excellent Team player.

- Should be flexible with rotational Shifts and week-offs.

- Years of Experience : Minimum 2-3 years of Call Centre experience.

- Preferably in Collections/Sales domain.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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