Associate Manager - Talent Acquisition at NoPaperForms
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NoPaperForms - Executive - Business Development (0-4 yrs)
Job Responsibilities:
- Proactively engage with customer's right from the time of inception throughout the entire life-cycle of the customer which includes strategic and tactical guidance, client on-boarding, usage tracking, consultancy, training, meetings, workshop, upsell and renewal
- You must have high levels of self-motivation, excellent relationship management and the ability to communicate with both technical and business stakeholders
- We promise to offer lot of challenges, opportunity to learn & grow at fast paced environment.
- Gather requirements from clients, Suggest Product Solutions, Coordinate with other teams to ensure seamless Implementation
- Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit.
- Work with internal cross-functional teams (product, sales, marketing, product marketing, support etc.) to ensure customer's issues/solutions are addressed
- Review on-going product usage, account health, risks assessment, upsell/cross-sell, industry trends, customer trends, and competitor landscapes
- Provide actionable insight to decision-makers to influence strategy and performance
- Ability to effectively prioritize and execute tasks in a fast paced environment
- Manage overall customer success to ensure high retention and renewal rate.
- Act as a bridge between company and client.
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