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11/02 Sweta Pattnaik
Executive - Human Resources at Nobroker

Views:54 Applications:8 Rec. Actions:Recruiter Actions:4

NoBroker - Executive - Customer Support (1-6 yrs)

Bangalore Job Code: 110141

Role and Responsibility - Customer Relationship Manager

- Act as relationship manager for the Paid customers of NoBroker

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Identify and assess customers needs

- Service customer in finding the right tenant / house as per the requirement of customer

- Dial outbound and attend inbound calls of customer and leads

- Use internal tools and methods to provide best possible service to the customer

- Negotiate with leads on behalf of customer

- Keep customer up-to date on the progress of his account

- Follow communication procedures, guidelines and policies.

- Go extra mile to provide excellent customer service.

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