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29/01 Sweta Pattnaik
Executive - Human Resources at Nobroker

Views:47 Applications:10 Rec. Actions:Recruiter Actions:3

NoBroker - Executive - Customer Support (1-5 yrs)

Bangalore Job Code: 108348

About The company :

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people.

Role and Responsibility :

- Act as relationship manager for the Paid customers of NoBroker

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Identify and assess customers needs

- Service customer in finding the right tenant / house as per the requirement of customer

- Dial outbound and attend inbound calls of customer and leads

- Use internal tools and methods to provide best possible service to the customer

- Negotiate with leads on behalf of customer

- Keep customer up-to date on the progress of his account

- Follow communication procedures, guidelines and policies.

- Go extra mile to provide excellent customer service.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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