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11/09 Payel Paul
HR Recruiter at NoBroker

Views:68 Applications:22 Rec. Actions:Recruiter Actions:13

NoBroker - Executive - Customer Support (1-4 yrs)

Bangalore Job Code: 176165

- Inbound calling for customer service.

- Identify and assess customers- needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid and complete information by using the right methods/tools.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

- Keep records of customer interactions, process customer accounts.

- Follow communication procedures, guidelines and policies.

- Take the extra mile to engage customers.

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