HR Recruiter at NoBroker
Views:68 Applications:22 Rec. Actions:Recruiter Actions:13
NoBroker - Executive - Customer Support (1-4 yrs)
- Inbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.