HR at NoBroker Technologies Pvt Ltd
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NoBroker - Executive - Customer Service (1-4 yrs)
Specific Responsibilities :
- Handle inbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
If interested call or whatsapp me your updated resume at 6370396620.
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