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12/05 Aswin K Mohanan
HR Recruiter at NoBroker.in

Views:23 Applications:10 Rec. Actions:Recruiter Actions:10

NoBroker - Executive - Customer Service (0-5 yrs)

Bangalore Job Code: 212825

Job description :

- Inbound calling for customer service.

- Identify and assess customers- needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid and complete information by using the right methods/tools.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.

- Keep records of customer interactions, process customer accounts.

- Follow communication procedures, guidelines and policies.

- Take the extra mile to engage customers.

Qualification and Education Requirements :

- Education-Graduation

- Excellent verbal and written communication skills.

- Good Interpersonal skills, numerical and analytical ability.

- Decision making skills.

- Language required : English&Hindi mandatory+Kannada/Tamil/Marathi preferred.

Contact number : 8089159363

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