Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
21/05 Romeet Shah
HR Recruiter at No Broker.in

Views:53 Applications:19 Rec. Actions:Recruiter Actions:17

NoBroker - Customer Support Role (1-3 yrs)

Bangalore Job Code: 214516

Job Description :

1. Handle customer complaints, provide appropriate solutions within the time limits; follow up to ensure resolution.

2. Provide accurate, valid and complete information by using the right methods/tools in terms of resolution.

3. Keep records of customer interactions, process customer accounts and file.

4. Identify and assess customers- needs to achieve satisfaction.

5. Manage large amounts of incoming phone calls.

6.B uild sustainable relationships and trust with customer accounts through open and interactive communication.

Desired Skills and Competencies :

- Any Bachelor's degree.

-Good Communication skills.

- Problem and Issue handling skills.

- Ability to handle customer concern with a positive note.

- Proactive and Situation handling skills.

- Basic Computer/Excel knowledge

- Taking Responsibility.

- Minimum 1 year Customer support experience from service industries.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.