Purpose:

- An Associate Student Counsel is an important role within sales team. Provides administrative support and are involved in both the pre-sale and post-sale process. Help sales teams to be more effective; they help departments implement and execute key business strategies.

Duties & Responsibilities:

- First point of contact for all Information centres.

- Handling walk-ins & counselling - new registrations / re-registration / re-sitting / re-admission

- Managing the data in SFDC (Sales Force Dot Com) for all leads and account

- Contacting leads generated in SFDC maintaining a TAT (Turn Around Time) of 30 minutes

- Coordinating with IC's and students for all admission related documents

- Handling all queries of IC's

- Maintaining reports of all IC's - Mumbai (13 centres)

- Conducting training sessions for IC counsellors at regular intervals

- Resolving all critical student cases and centre cases reported from various inter department for Mumbai

Qualification:

- Graduate

Experience:

- Minimum of 2 to 5 years of work experience as a counsellor 

Skills & Abilities :

- Good written and verbal communication & analytical skills

- Active listening

- Negotiation

- time management

- Knowledge of Local language

- Knowledge of computers/office software for communication and report preparation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.