Assistant Manager - Human Capital at Nimbbl
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Nimbbl - Key Account Manager - Sales (4-8 yrs)
We at Nimbbl are hiring for Key Account Manager.
Job Location : Mumbai
Role :
The Key Account Manager will be responsible for managing and growing relationships with our key clients in the payment domain. The ideal candidate will have a proven track record of success in account management, a deep understanding of the fintech industry, and exceptional communication skills.
Key Responsibilities :
- Develop and maintain strong, long-lasting relationships with key clients.
- Serve as the primary point of contact for key client accounts, addressing their needs and ensuring satisfaction.
- Understand client's business objectives and challenges and propose tailored solutions to meet their needs.
- Collaborate with internal teams, including sales, product development, and customer support, to ensure client success and retention.
- Identify opportunities for upselling and cross-selling additional products and services to key clients.
- Monitor key account metrics, such as revenue growth, retention rates, and customer satisfaction, and provide regular reports to management.
- Stay updated on industry trends, market developments, and competitor activities to identify new opportunities and potential risks.
- Represent Nimbbl at industry events, conferences, and client meetings as needed.
Requirement :
- Must have sales experience with payments and fintech space.
- Excellent communication and interpersonal skills.
- Sales skills with the ability to generate leads, convert leads into sales, and close deals.
- Educate customers on our payment solutions and services.
- Sales management skills with the ability to manage the sales process from start to finish.
- Bachelor's degree in business administration or an MBA Marketing, or a related field (or currently enrolled in a similar program).