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11/03 Alok Singh
Manager HR at NIIT Ltd

Views:482 Applications:117 Rec. Actions:Recruiter Actions:52

NIIT - Head - Inside Sales (8-12 yrs)

Gurgaon/Gurugram Job Code: 316491

Business Over View :

- NIIT's Career Education Business delivers a diverse range of learning and talent development programs to millions of individual and corporate learners in areas including Banking & Finance, Information Technology and Digital Media Marketing, It focuses on providing enhancement & employability skills to learners.

Job Overview :

- Lead Institutional & Digital Sales Teams of NIIT Digital business. Lead the sales team, work with Product, Marketing and other stakeholders to drive growth and achieve revenue/P&L goals. Should have experience in leading sales in an e-commerce/edtech/digital company with comprehensive understanding of online/ Digital sales cycles, customer engagement, tele sales operations, funnel generation and closure, understanding of analytics & data. Must have driven sales of high stake /involvement categories which require consultative selling . Experience in Ed Tech space is an added advantage


Responsibilities and Duties :

1) Take Revenue ownership of the entire business vertical. Plan & strategize to build direct-to-consumer business.

2) Develop & execute sales strategies to meet Revenue and growth targets.

3) Ensure Revenues are in line with company objectives

4) Work with sales team to identify opportunities for new markets and growth. Identify new business opportunities and always strive to grow revenues

5) Create strategies to perform up-selling and cross-selling of products to the customers on the online platform

6) Implement and utilize analytics to track sales trends and identify opportunities for growth.

7) Track all marketing efforts, analyze data, measure result and use the findings to improve Sales opportunities

8) Research and suggest the latest digital marketing strategies to derive sales.

9) Create new opportunities with online accounts, identifying white space and marketing opportunities to generate sales

10) Build a trust and foster a relationship to be recognized as a premium education group

11) Financial planning, Budgeting & Maximizing ROI - Maintaining current knowledge of the ever-evolving landscape; trends, products, and channels

12) Own the retention metrics for the brand & build a customer experience team. 


- Develop a holistic strategy to consistently better key metrics like Revenue, AOV, Conversion Rate, Repeat, Brand Re-call etc.

Mandatory : 

1) Passionate about selling and achieving the targets

2) Innovative and forward-thinking candidate who will work hard and enthusiastically take on many responsibilities

3) Exceptional time management skills; ability to organize, prioritize, and manage multiple projects with overlapping goals and objectives

4 Adaptable and flexible; responsive and resourceful in a fast-paced, quick turn business model

5) Able to drive the target orientation in the team and drive them towards the organizational goals

6) Excellent communication skills

7) Open to travel across the country

Education Qualifications : MBA (Sales & Marketing) Premier College

Experience : 8 years - 12 years (minimum 5 years experience in Edtech / BPO companies)

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