Senior Manager - HR at Network18 Media & Investments Ltd
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Network18 - Executive - Customer Support (1-4 yrs)
- Handle Inbound and outbound calls for Customer Support
- Take Inbound Calls and resolve customer queries
- Handle email queries and chats on fresh desk platform
- Maintain call quality as per company standards
- Good verbal and written communication skills, Ability to listen and actively solve problems, Good interpersonal skills,Ability to handle pressure and email etiquette
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