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30/06 Sachin Chauhan
Hiring Manager at Lead Management & Consultant

Views:66 Applications:37 Rec. Actions:Recruiter Actions:0

National/Zonal Training Role - Learning & Development - Life Insurance (10-20 yrs)

Mumbai Job Code: 122259

National & Zonal Training Learning & Development - Lifeinsurance Company

Job Description :

- To identify Training Needs, analyse data & device modules to achieve the desired end result.

- Complete customization and concern validation studies for identified partners for development of Training Content for Training workshop.

- Facilitate implementation of the Sales Team development plan for identified locations

- To identify opportunities for training & coaching interventions for channel partners & deliver the same for the Sales & service staff

Process Management :

- Co-ordinating with team managers regarding improvements & assisting on efficient process management.

- Executing initiatives on time management and encouraging teams for the same for better production.

Client Servicing :

- Identifying improvement areas & implementing measures to maximise customer satisfaction levels.

- Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.

People Management :

- Assessing performance, Learning Gaps; updating on process related information; conducting suitable training programs to enhance operational efficiencies.

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