HR Admin Manager at myHQ
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myHQ - Customer Support Role (1-3 yrs)
You will be working particularly on the operations, customer retention side of myHQ ensuring we have a happy and growing user base. This means a strong focus on customer experience and staff management.
Role and Responsibilities :
1. Customer Issue Resolution: Basic customer resolution for any queries, issues they face at our locations.
2. Customer Feedback and Retention: Take constant feedback from our users on their experience and work on improving our services.
3. Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically.
1. Very polished and good communication skills.
2. Street-smart attitude, highly motivated candidate.
3. Ability to take ownership and build processes.
4. Humble, hardworking and enthusiastic.