Mr n Mrs Pet - Executive - Customer Care (0-4 yrs)
Job Description of Customer Care Executive :
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Build sustainable relationships and trust with customer by using interactive communication skills.
- Provide accurate, valid and complete information by using the right methods to the customer.
- Handle customer complaints, provide appropriate solutions and do follow up to ensure resolution.
- Keep records of the customers.
- Follow communication procedures, guidelines and policies.
Requirements and skills for Customer Care Executive :
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Good communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
