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23/04 Sushmita Majumdar
Human Resource Lead at Mpokket

Views:3617 Applications:26 Rec. Actions:Recruiter Actions:0

mPokket - Executive - Customer Service Operations - Voice Process (0-3 yrs)

Kolkata Job Code: 71901

Job Description :


mPokket is a mobile app based lending platform that provides instant and paperless loans. We currently provide microloans to college students in India. Our technology architecture and processes allow us to seamlessly onboard users, assess risk, disburse and collect funds without any physical interface with our customers.


- We are looking for enthusiastic, self-motivated young individuals with good communication skills to join our team as Operation Executives.


- OEs are required to manage our users by answering product and service related questions to ensure excellent service standards and maintain high user satisfaction.


- OEs will be the voice of mPokket interacting with our users, to solve product and service issues. Based on the skills, the selected candidate will be placed with our internal processes.


- Using our technology interface Operation Executives will be responsible to onboard users, assess risk, disburse and collect funds


- Direct company hiring.


- No charges


- No sales & target


- Looking for good communication in Hindi & English candidates for our own company.


- Domestic calling profile.


Process : Recovery.


Qualification :


- HS


- Experience and fresher.


- Male & Female both can apply


- Salary for fresher 11400 CTC 10000 in hand +PF & ESIC.


- Salary for Experience more than 2-3 years with excellent communication in English and Hindi 14000 CTC 12000 in hand +PF & ESIC


Company address : Maybright ventures Pvt.Ltd (mPokket) H-7, Tagore Park, Naskarhat, near Laxmi Narayan Mandir, Kolkata - 700 039. Contact Avijit Paul Executive HR (mPokket) 9239031445.

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