Consultant at Moneylicious Investments And Consulting Services P
Views:10 Applications:3 Rec. Actions:Recruiter Actions:0
Moneylicious - Executive - Customer Support (0-1 yrs)
Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company's product,replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Qualification:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff - 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
