Role and Responsibilities:

- Collaborate with the development, QA, and product teams to streamline the deployment process, improve release management, and ensure a reliable and scalable application infrastructure.

- Documentation Creation : user manuals, policy documents, and procedural guides for our financial products and services.

- Collaboration : Work collaboratively with cross-functional teams, including product managers, developers, and compliance experts, to gather information and ensure accurate documentation.

- Compliance: Ensure that all documentation adheres to regulatory requirements and follows industry best practices in the financial sector.

- User-Centric Content : Create content that is user-centric, concise, and tailored to the needs of diverse user groups, including customers and internal stakeholders.

- Document Management : Maintain a centralized repository for documentation, ensuring it remains up-to-date and easily accessible to relevant parties.

- Quality Assurance : Review and edit documentation for clarity, consistency, and accuracy, ensuring it aligns with MoneyBoxx Finance's branding and style guidelines.

- Continuous Improvement : Stay informed about industry trends, best practices, and regulatory changes, and incorporate this knowledge into ongoing documentation enhancements.

Qualifications :

- Bachelor's degree in English, Technical Writing, Finance, or a related field.

- Proven experience of 3+ years, as a Technical Writer, with a preference for candidates with prior experience in the financial industry.

- Exceptional written and verbal communication skills.

- Strong attention to detail and the ability to organize complex information effectively.

- Familiarity with financial products, services, loan management and arrangement systems, and regulations is advantageous.

- Proficiency in document management and editing tools.