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16/09 Sonal
Cofounder at Monexo - P2P Lending

Views:907 Applications:151 Rec. Actions:Recruiter Actions:151

Monexo - Customer Service Role (0-3 yrs)

Chennai Job Code: 90984

At Monexo, we are reimagining consumer finance and disrupting the very core of the financial ecosystem. By leveraging data science, technology & industry expertise, we are pioneering an innovative & more efficient approach to borrowing and lending. Through our best-in-class peer-to-peer lending platform, access to credit becomes cheaper, transparent and hassle-free for borrowers while lenders benefit by investing in a new & profitable asset class.

Job Description and Desired Skills :

- Day-to-day responsibilities include interacting with customers by chatting/ emailing/ calling the customers from our office.

- Must have excellent communication skills

- Must be bilingual. Must know English plus any one of the following: Hindi, Kannada, Tamil, Telugu

- Must be comfortable with learning and using a telecalling solution such as auto-dialler

- Must have ability to multi-task, prioritize, and manage time effectively

Prerequisites :

Graduation in any stream of Education or Post-Graduation in any stream

Experience : 0 - 3 years

Nature of the job :

You will be given an opportunity to interact and resolve the queries of customers of the some of the best - fintech companies across the country.

1. Have impeccable communication.

2. Provide World Class Customer Service on phone, email, chat and social media

3. Handle inbound calls from clients.

4. Make outbound calls

 Work Location : 

- Monexo Fintech Pvt Ltd

- 1st floor, 174/2, 26th East Street, Kamaraj Nagar, Thiruvanmiyur, Chennai - 600041

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