HR at Modern Diary Machines
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Modern Diary Machines - Executive - Customer Care (0-2 yrs)
- Managing incoming calls and customer service inquiries.
- Customer orientation and ability to adapt/respond to different types of characters.
- Identifying and assessing customers- needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Select appropriate responses to customer issues and work quickly to resolve them.
- Refer advanced cases to management for resolution, providing background information as necessary.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
