HR Executive at Mobisy Technologies Private Limited
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Mobisy Technologies - Executive - Customer Success (1-3 yrs)
Roles and Responsibilities :
- Handle end to end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.
- Understanding of software architecture ,Configuration of the product to match customer requirements
- Working with Master data, assisting with service requests and troubleshooting problems with data.
- Client Interaction : Handle client and communicate client's requirements to internal teams.
- Coordinate with respective stakeholders and provide technical assistance to clients within SLA.
Requirements :
- Excellent communication skills (Written and Verbal), decent documentation skills
- Computer and mobile savvy with moderate knowledge of MS-Excel.
- Willingness and eagerness to work in a high-pressure fast-growing start up environment
- Data analysis skills
- Ability to interpret data and reports for business requirements
- Strong interpersonal and soft skills
- Good team player
- Basic database Knowledge will be added advantage