Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
03/05 Manasa K R
HR Executive at Mobisy Technologies Private Limited

Views:193 Applications:53 Rec. Actions:Recruiter Actions:3

Mobisy Technologies - Executive - Customer Delight/Email Support (1-3 yrs)

Bangalore Job Code: 157802

Roles and Responsibilities :

- Handle end to end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.

- Understanding of software architecture, Configuration of the product to match customer requirements

- Working with Master data, assisting with service requests, and troubleshooting problems with data.

- Client Interaction - Handle client and communicate client's requirements to internal teams.

- Coordinate with respective stakeholders and providing technical assistance to clients within SLA.

- Helping customers generate reports and offering thorough expertise to customers on the product and its usage.

Requirements :

- Excellent communication skills (Written and Verbal), strong documentation skills

- Computer and mobile-savvy with moderate knowledge of MS-Excel.

- Understand the FMCG business model

- Database Knowledge-Ability to write SQL queries

- Willingness and eagerness to work in a high-pressure fast-growing start-up environment

- Experience on the support ticketing system will be an added advantage.

Add a note
Something suspicious? Report this job posting.