Director at Bhaktmali Services Pvt Ltd
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MFOnline - Manager - Customer Service (0-5 yrs)
Responsibilities:
- Leverage the renewal activity to promote incremental product sales
- Maintain high customer retention rates through the development of strong relationships with customers
- Interact with other partners to meet and deliver customer requirements;
- Follow up with customers that do not respond within designated time frames
- Effectively communicate with external customers regarding renewal enquiries.
Requirements :
- Must be able to speak multiple languages
- Proficiency in spoken and written English
- Experience in Tele calling/ Customer service/Sales
- Proven track record of selling and presenting in person and on the phone
- Must have completed a degree course
- Work experience- 1-2 years (in BPO) or Financial services industry
