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11/05 Ashok Kumar
Director at Bhaktmali Services Pvt Ltd

Views:30 Applications:18 Rec. Actions:Recruiter Actions:3

MFOnline - Manager - Customer Service (0-5 yrs)

Bangalore/Mumbai/Patna/Thane Job Code: 212713

Responsibilities:

- Leverage the renewal activity to promote incremental product sales

- Maintain high customer retention rates through the development of strong relationships with customers

- Interact with other partners to meet and deliver customer requirements;

- Follow up with customers that do not respond within designated time frames

- Effectively communicate with external customers regarding renewal enquiries.

Requirements :

- Must be able to speak multiple languages

- Proficiency in spoken and written English

- Experience in Tele calling/ Customer service/Sales

- Proven track record of selling and presenting in person and on the phone

- Must have completed a degree course

- Work experience- 1-2 years (in BPO) or Financial services industry

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