Talent Acquisition Consultant at Mfine
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Mfine - Associate - Customer Support (1-3 yrs)
MFine Company Hiring For Associate - Customer Support
Experience - 1year+ in Customer Support Voice Process
Work Location - Delhi Saket
Salary - Upto 3lpa
About the Role :
We are looking for a motivated and well-spoken customer support executive to join our team. The customer support executive will be primarily responsible for coordinating with the inside sales team and the vendors to get the confirmation of doctor appointments. Also, you will have to speak with the customers as and when the situation presents. To be successful as a customer support executive you should be able to build instant rapport with the vendors and have conviction skills.
What You Will Do :
- Establish, develop and maintain a positive relationship with the vendors to get the appointments
- Co-ordinate with the inside sales team for booking doctor appointments by reaching out to the vendors
- Reach out to the customers and communicate the details of the appointment
- Call the vendors/customers to get the status of the appointments made
What You Will Need To Succeed :
- Proven work experience as a customer support executive
- Excellent knowledge of MS Office
- Excellent communication and convincing skills
- Prioritising, time management, and organizational skills
- Ability to create and deliver conversations tailored to the audience's needs
- English and Hindi should be fluent to communicate, other languages are added advantage
#WhatsApp 9205033850
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