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24/09 Sugandha Tayal
HR Recruiter at Recruiting Firm

Views:150 Applications:45 Rec. Actions:Recruiter Actions:0

Mentor - Customer Retention - Education (0-7 yrs)

Delhi/Hyderabad/Mumbai Job Code: 92168

Roles & Responsibility : 

- Develop new strategies for customer retention activities.

- Respond to customer queries and address service complaints in a timely manner.

- Work with Sales Manager in implementing sales promotion activities.

- Track contracts that are soon to be expired and contact customers for renewals.

- Develop product presentations and demonstrations to customers.

- Analyze customer feedbacks and develop new techniques to ensure customer retention.

- Provide excellent customer services and ensure customer satisfaction.

- Build positive working relationships with customers for repeat businesses.

- Explain customers about new products and benefits.

- Make sales calls to existing and new customers for business growth.

- Perform customer negotiations and reach a fair conclusion from both business and customer perspectives.

Requirements :

- Any Graduate with Very Good communication skills

- (English, Hindi).In addition to this he should be well versed with the local area language

- Should be ready to work 6 days a week (Wednesday's to Mondays) - Week Off on Tuesdays

- Ready to work in extended shifts or late evenings

Proposed CTC : 

6- 9Lakhs (Fixed + Variables)

Salary Fixed :

4.0 - 6.0 Lakhs P. A

Performance based Variables

3 Lakhs P.A.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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