HR Executive at Medusind Solutions
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Medusind - Customer Support Role - International Voice Process (0-12 yrs)
WE ARE HIRING -
Post: Client Services Executive-Voice Process
Place: Andheri East, MIDC, Marol Mumbai
Salary: For freshers Rs. 19,000/- pm ctc+ Free Cab facility
For experienced candidate salary is negotiable.
Process: Medical procees, Out bound,
5 Days working, Saturday & Sunday off
Job Description :
- Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time
- No sales process
- On roll job
- Saturday & Sunday off.
- Excellent working culture
- Good at communication skill
- Good at computer skill.
- Ready to work in night shift
- Ready to work in voice process.
Azad Edgallu>>HR Executive
Contact No.: 9967366148
6th Floor, The Great Oasis, D-13, Street 21, MIDC, Marol, Andheri (E), Mumbai 400093
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