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31/12 Azad Edgallu
HR Executive at Medusind Solutions

Views:296 Applications:44 Rec. Actions:Recruiter Actions:1

Medusind - Customer Support Role - International Voice Process (0-12 yrs)

Mumbai Job Code: 104420


Post: Client Services Executive-Voice Process

Place: Andheri East, MIDC, Marol Mumbai

Salary: For freshers Rs. 19,000/- pm ctc+ Free Cab facility

For experienced candidate salary is negotiable.

Process: Medical procees, Out bound,

5 Days working, Saturday & Sunday off

Job Description : 

- Outbound calls to insurances for claim status and eligibility verification

- Denial documentation and further action

- Calling the insurance carriers based on the appointment received by the clients.

- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

- Calling insurance companies to get the status of the unpaid claims.

- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

- Maintain the individual daily logs.

- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

- Work cohesively in a team setting. Assist team members to achieve shared goals.

- Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies

- Communication / Issue escalation to seniors if there is any in a timely manner

- Punctuality is expected all the time


- No sales process

- On roll job

- Saturday & Sunday off.

- Excellent working culture

Key skills:

- Good at communication skill

- Good at computer skill.

- Ready to work in night shift

- Ready to work in voice process.

Contact person:

Azad Edgallu>>HR Executive
Contact No.: 9967366148
6th Floor, The Great Oasis, D-13, Street 21, MIDC, Marol, Andheri (E), Mumbai 400093

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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