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26/11 Azad Edgallu
HR Executive at Medusind Solutions

Views:73 Applications:19 Rec. Actions:Recruiter Actions:1

Medusind - Customer Support Role - International Voice Process (0-12 yrs)

Mumbai Job Code: 100197


Post: Client Services Executive-Voice Process

Place: Andheri East, MIDC, Marol Mumbai

Salary: For freshers Rs. 19,000/- pm ctc+ Free Cab facility

For experienced candidate salary is negotiable.

Process: Medical procees, Out bound,

5 Days working, Saturday & Sunday off

Job Description : 

- Outbound calls to insurances for claim status and eligibility verification

- Denial documentation and further action

- Calling the insurance carriers based on the appointment received by the clients.

- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

- Calling insurance companies to get the status of the unpaid claims.

- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

- Maintain the individual daily logs.

- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

- Work cohesively in a team setting. Assist team members to achieve shared goals.

- Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies

- Communication / Issue escalation to seniors if there is any in a timely manner

- Punctuality is expected all the time


- No sales process

- On roll job

- Saturday & Sunday off.

- Excellent working culture

Key skills:

- Good at communication skill

- Good at computer skill.

- Ready to work in night shift

- Ready to work in voice process.

Contact person:

Azad Edgallu>>HR Executive
Contact No.: 9967366148
6th Floor, The Great Oasis, D-13, Street 21, MIDC, Marol, Andheri (E), Mumbai 400093

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