Medlife - Associate - Customer Experience (0-9 yrs)
Designation : Associate Customer Experience
Eligibility : 12th pass, Any Diploma & Any Graduate Freshers & Experienced.
Experience : 0 to 9 years
Job Description:
- Has An Understanding Of The Customer Support Work Environment
- Informs Customers By Explaining Procedures; Answering Questions; Providing Information.
- Describe Products And Services
- Respond To Questions
- Identify And Overcome Objections
- Manage And Resolve Customer Complaints
- Document All Call Information According To Standard Operating Procedures
- Employees Must Be Willing To Work At The Times Required By Call Center Managers, And Some
- Accomplishes Organization Related Results Mission By Completing As Needed.
- Has An Understanding Of The Call Center Work Environment.
Desired Candidate Profile:
- High school diploma or equivalent
- Proficient in relevant computer applications
- Good communication skills
- English & Hindi Mandatory
- Should have relevant Customer Service experience (Inbound)
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Some experience in a call center or customer service environment.
Job Type: Full-time
Salary: - 20,000.00 /month
Job Type: Full-time
Salary: - 13,000.00 to - 20,000.00 /month
Interested Candidate can walk in directly on given address (Monday to Saturday)
Interview Timing: 10 am to 5 pm
Venue Address: Medlife International Pvt. Ltd. B1 - 402, Kanakia Bommerang, Chandivali, Andheri ( East ), Mumbai - 400 072.
Sharvi Mhatre - 8291994353
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