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10/01 Suhas S
Manager at Medibuddy

Views:15 Applications:8 Rec. Actions:Recruiter Actions:4

MediBuddy - Associate - Inside Sales (1-3 yrs)

Bangalore Job Code: 193163

Roles & Responsibilities :


- Counseling around 100 customers over the phone every day who have downloaded MediBuddy, Following up with them and converting them into sales.

- Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information.

- Maintaining procedures, processes, and quality on all the calls.

- Expedite the resolution of customer problems and complaints to maximize satisfaction.

- Achieve sales targets.

- Achieve talk time target.

About : MediBuddy

- MediBuddy is India's number 1, ISO Certified Medical App that lets one consult Specialist Doctors 24X7 over a tele, video call or even a chat within 30 minutes. It is the award-winning technology platform that transforms the health insurance industry at the very core. MediBuddy, with its diverse offerings for various stakeholders of the health benefits industry, makes the process of discovering, accessing, utilizing and monitoring health benefits seamless and real-time. It is built in an integrated platform for online consultation, ordering medicines & booking lab tests, managing insurance covers etc. With over 6 Million+ Indian users, 5000+ MD Doctors, funding from Bessemer venture partners, Rebright partners and other investors, MediBuddy is scaling rapidly in its quest to help millions more.

- MediBuddy provides consultation services for patients of all age groups in several key medical, disciplines such as dermatology, gynaecology, sexology, paediatrics, general medicine, psychiatry,weight management etc. Every user can avail transparent, tech-enabled, round-the-clock and multi-language services. Also, ordering medicines and booking lab tests is only a click away for all our customers!

- MediClinic- is our very own OPD services with 300+ clinics across India to support immediate wellness or medical needs of our customers. With the recent pandemic, MediBuddy has been instrumental in helping multiple corporates to get back to workplace with right safety norms.

- With focus on Mental wellness, MediBuddy has curated a specific program for mental wellness of their customers to help them deal with any stress in a confidential and appropriate manner.

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