Who are we looking for :

We are looking for Dynamic individuals who are passionate about their jobs and looking to add value to the organization they are working for.

Well groomed and well spoken in English is a prerequisite.

We are hiring for Team Leader / Unit Manager

About Us :

Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 2.5 million active members availing these services.

The company is in its pre IPO stage and is expanding into a $ 54 billion marriage services market. Matrimony.com current offerings in the marriage services business are Matrimony Directory, Matrimony Photography and Matrimony Bazaar.

Brief Description about the role :

You would be responsible for handling a team of 10-13 outbound Telemarketing Executive with approx 10- 11 lacs revenue target as monthly.

To ensure team is motivated to convert daily leads to revenue as per the target.

To ensure the Team Attrition is under control

Skill sets :

B2C Sales and Online selling

People Skills Leadership

Telesales/Telemarketing

Multi linguistic skill.

Good in computer knowledge & MIS.

Core Competencies :

Creative.

Business Acumen

Target Oriented

Pleasing personality to provide personalized services to high net worth individuals.

Threshold Competencies Action Oriented

Integrity

Interpersonal Effectiveness (Negotiation Skills, Teamwork)

Customer Focus

Time Management

Creativity

Key Deliverable Responsible for team handling for 10 -20 agent and revenue of 10 12 lacs monthly.

Responsible for controlled Attrition.

To ensure team members are productive and able to convert daily leads to numbers/revenue.

Handling team issues, managing data, daily team review & feedback sharing.

Responsible for expanding month on month branch revenue target by meeting self target.

Monitoring and managing a team of Telesales executives and driving productivity

Controlling attrition

Segregating and assigning leads across the executives

Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved

Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives

Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills, persuasive skills, listening skills

Good Leadership / Supervisory Skills

Service orientation

Good Computer & Internet knowledge

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.