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11/08 Wasim Shaikh
HR at Bharat Matrimony

Views:1374 Applications:56 Rec. Actions:Recruiter Actions:2

Matrimony.com - Relationship Manager - Sales & Service (1-3 yrs)

Mumbai Job Code: 9655

WHO ARE WE LOOKING FOR-

We are looking for Dynamic individuals who are passionate about their jobs and looking to add value to the organization they are working for.

Hiring for Relationship Manager

Elite Services

Executive / Senior Executive

Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are BharatMatrimony, CommunityMatrimony and EliteMatrimony in the matchmaking business, with over 2.5 million active members availing these services.

The company is ISO 9001:2008 Certified and in its pre IPO stage and is expanding into a $ 54 billion marriage services market. Matrimony.com current offerings in the marriage services business are MatrimonyDirectory, MatrimonyPhotography and MatrimonyBazaar. Bharat Matrimonys presence is also there in USA, Canada, UK, UAE, Singapore & Malaysia

Assisted Services is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates.

The Relationship Manager/Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects into Sales and assisting them in finding suitable partners.

Inhouse Sales & Service portfolio

Understanding the customer requirement accurately

Helping customer find suitable profiles keeping in mind their requirements.

Delivering quality service to paid members and working closely to maintain a good rapport with them

Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.

Managing a set portfolio of customers with robust follow up

Converting prospects into Sales (Renewals/Referrals etc.)

Excellent verbal & written communication, fluency in the regional language, proactiveness, listening skills, service orientation, Integrity.

Punctuality & Presentation skills

Emotional quotient, Persuasion Skills

Ability to read/interact to understand the client requirements

Graduate in any specialization with a minimum of 1 year experience in directly interfacing with the Customer. Experience in Personalized service would be an added advantage.

If interested walk in for F2F discussion on below address on 12th July & 15th June

Matrimony.Com

# Matrimony.com HDIL Kaledonia Building 1st floor b-Wing, Vijay Nagar, Koldongri Andheri-East 400069

Contact HR,Wasim-9768252130

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