Role Overview :

Custodian of P&L, Customer Delight and Brand Ambassador for the company in Andhra Pradesh & Telangana (APTS).

Key Responsibilities :

- Responsible for P & L for the AP&TS region

- Responsible for setting up new retail branches in the region including identifying the right location, brand positioning and launch Sales & Service operations.

- Forecasting monthly/annual targets and executing them in a given time frame.

- Loss prevention through implementing effective audit procedures and safety/security measures.

- Heading the entire gamut of activities of the region pertaining to formulation of local marketing and retail strategies for brand building, initiating activation activities, store administration, staff management.

- Expanding business by launching innovative promotional activities, campaigns, and increased customer experience management.

- Mentor, motivate and guide team members ensuring sales- business generation and achieving budgeted figures, and activity ratio on monthly basis.

- Competent in Customer Retention (Loyalty) program conceptualization & execution

- Planning and executing brand launches, brand awareness and brand preference programs and conduct regular market research.

- Expert in rural and/or outdoor marketing - Brand building, demand generation activities through 'Push-Pull' strategy and effective rural medias.

- Report & update on the daily operations & MIS preparation of retails functionality to the sales function team in HO and ensuring implementation of SOPs for store functioning.

- Mentoring, Training & Supervising the sales performance of team members to ensure individual & group targets are met and operational efficiency in process too are met.

- Overall accountability for ensuring that the accuracy and timeliness of MIS as per the organization policy or guidelines.

- Creating & sustaining a dynamic environment that fosters high performance amongst team.

Skills and Competencies :

- Functional

- Sales, Marketing, Business Development

- Leadership

- Business Acumen

- Behavioral

- Values - Integrity , Respect , Customer Centricity

- Good Communication & Listening Skills

- Executive Presence

- Persuasion Skills

- Service Orientation

- Emotional Maturity

Education & Experience :

Ideal candidate should have/should be :

- Bachelor's Degree in business or engineering and/or MBA with minimum of 10 years of sales/service experience.

- Managed a team for at least 3-4 years

- Spent at least 18 months in the Company

- Performance rating of not less than C or 'Meets expectations' in the last performance appraisal cycle.

- Able to speak fluently in Kannada and South languages will be added advantage.