Job Title: Service Executive / Sr. Service Executive / Service Specialist

Contact HR Abhinav Mishra @ 7355574205

Graduate fresher/ Graduate with 12 Months plus outbound tele calling Experience

Perks and Benefits:

On time salary every month of 30th attendance incentive & sales incentive.pf, ESIC & Mediclaim facilities. 

- Every year salary increment & promotion.

- Leaves benefits. 

- Learning & development continuous training facilities. 

Role Overview : 

- The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances.

- The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

Key Responsibilities : 

Responsible for making outbound calls and regular follow up on leads assigned. 

- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. 

- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters explaining the product features in detail and how to use the packages.

- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. 

- Address all the issues / grievances of customers and provide the right customer experience. 

- Capture the insights from customer interactions and share it with the internal team. strictly adhere to the process requirements 

Skill and Competencies :

- Knowledge Process Knowledge product 

Knowledge customer Orientation language 

Skills :

- English / Regional language telemarketing 

- Selling Skills basic computer skills MS Excel, Integrity / Honesty / Respect communication Oral & Written skills 

- Listening executive Presence business 

- Telephone Etiquette influencing Skill to manage stress willingness to learn interested candidates

UNLIMITED INCENTIVES

Interested candidates can mail their resume 

And you can call - 7355574205

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