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03/06 Sapna Singh
HR at Master O

Views:168 Applications:61 Rec. Actions:Recruiter Actions:60

Master O - Lead - Customer Success (7-9 yrs)

Gurgaon/Gurugram/Mumbai Job Code: 276069

Job/Role :

- Focus on managing support queries on channels (email, chat and phone), launch and admin related workflows, data reporting / MIS

Required Technical and Professional Expertise :

- Bachelor's degree preferred

- Mad multi-tasking skills

- Exceptional verbal communication skills, especially over the phone

- A positive, polite, confident, sincere and friendly disposition

- The ability to solve problems & to think quickly on your feet (figuratively we will provide a chair)

- The ability to stay calm, cool and collected during stressful phone conversations

Flexibility : we are growing and evolving, and you will need to come along for the ride

- An eye for details.

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