CUSTOMER SUPPORT EXECUTIVE.

We at Marrow are looking for sales team members to join our Customer Support Team.

Marrow (www.marrow.com)is India's largest medical education platform.

Over 3 lakh students use Marrow every day to learn about medical concepts and prepare for exams.

Company Links :

www.dailyrounds.org

www.marrow.com

Work details.

Company Name: DailyRounds (Marrow).

Work Location: JP Nagar (Phase 4), Bangalore, Karnataka.Experience : 0-1 Year.Shift Timing : Regular Shift (45Hrs/Week) - 5 Days Working. Salary: 2.6LPA - 3.2LPA. (Based on previous salary and Interview performance).

Job Description Customer Support Executive :

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.- Opens customer accounts by recording account information.

- Maintains customer records by updating account information.

- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analysing customer needs. Prepares product or service reports by collecting and analysing customer information. Contributes to team effort by accomplishing related results as needed.

Ideal Candidate :

- Competitive, confident, self-motivated and driven team player.oStrong communication, negotiation and interpersonal skills.oAbility take ownership, work independently and closely with senior stakeholders.

Must Have language : English and Hindi, Multicultural(preferred).

Qualification : Any graduate.

Call : 9300012736.

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