- Regional Role

- Attractive Salary & Benefits

- Opportunity within a company with a solid track record of performance

- Flexible working options

We are hiring for a construction material manufacturing industry.

The Job :

Key responsibilities areas :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Devising actionable strategies from customer insights.

- Monitoring market trends and providing regular competitor feedback.

- Bringing the consumer perspective to marketing decision making by executing market analysis and research activities and providing insights and recommendations.

- Managing external agencies for the execution of research projects.

- Identifying ideal methodology and providing oversight on the data collection process and analytic work plan to ensure all available information is generated to support business needs.

- Leveraging research data and information to proactively identify business opportunities and gaining internal support to act upon these opportunities.

- Conveying analysis and recommendations via presentations and written reports.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate :

Key Competencies :

- You have at least 1 year experience ideally in Consumer Insights / Market Research, Customer Service or Sales (B2C) within Industrial industry.

- You have prior experience in dealing with Dealers and Distributors.

- Experience within would be a strong advantage.

- Experience within Professional Services and Real Estate would be a strong advantage.

- You have solid experience in a regional role ideally including experience covering India.

- You are experienced in managing a wide range of qualitative and quantitative research.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You enjoy finding creative solutions to problems

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are a strong networker & relationship builder

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.