HR at Maple Digital Technology
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Maple - Executive - Client Relationship (0-3 yrs)
Note : Candidates from Mumbai Only Apply
Job Description for CRE
1) Handling the customer query/ grievances.
2) Developing relationship with premium clients, thus enhancing the business.
3) Understanding the customer query and accordingly look forward for its resolution.
4) Allocation of onsite calls to the engineers.
5) Revert to the clients (Happy Calling), thus confirming the service.
6) Should deal with the team and management and come up with ways to better the service.
7) Focusing on the C-SAT & identifying the Root Cause Analysis (RCA) on the same.
8) Need to maintain certain reports such as Happy Calling Report and Apple Report.
Job Type: Full-time
Salary : 15k-19k Per Month
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