12/04 Neha Singh
Talent Acquisition - Executive at Manya Education Pvt. Ltd

Views:16 Applications:2 Rec. Actions:Recruiter Actions:1

Manya Group - Senior Admission Counselor (2-10 yrs)

Bangalore Job Code: 70527

- Provide Pre sales counselling and advise the students regarding Admission Services and test prep

- Review and propose information on various courses, colleges, test prep products, application process and deadlines proactively

- Ensure higher conversion by being a single point of interface with all customers

- Ensure the benefits and advantages of enrolment are shared with students

- Support enrolment process

- Address questions on Visa, travel arrangement, legal requirements, docum ents etc.

- Coordinate with the respective team for the product services

- Ensure good customer service & grievances management in consultation with Centre Manager

- Gather & Collate accurate client information on an enquiry form and timely updating on the portal

- Maintain inventory of student's kit and ensure issuing to students as per process

- Ensure conversion of from telephonic leads and referrals

- Maintain confidentiality of data

- Efficient & appropriate communication to students related batch details & timelines

- Proactively up-selling and cross-selling relevant products

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