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22/01 Neha Singh
Talent Acquisition - Executive at Manya Education Pvt. Ltd

Views:220 Applications:39 Rec. Actions:Recruiter Actions:29

Manya Group - Assistant Manager - Counselling (2-9 yrs)

Chennai Job Code: 60559

- Provide Pre-sales counseling and advise the students regarding Admission Services and test prep

- Review and propose information on various courses, colleges, test prep products, application process, and deadlines proactively.

- Ensure higher conversion by being a single point of interface with all customers.

- Ensure the benefits and advantages of enrolment are shared with students.

- Support the enrolment process.

- Address questions on Visa, travel arrangement, legal requirements, docum ents etc.

- Coordinate with the respective team for the product services.

- Ensure good customer service &grievances management in consultation with Centre Manager.

- Gather & Collate accurate client information on an inquiry form and timely updating on the portal.

- Maintain inventory of student's kit and ensure issuing to students as per process.

- Ensure conversion of from telephonic leads and referrals.

- Maintain the confidentiality of data.

- Efficient & appropriate communication to students related batch details & timelines.

- Proactively up-selling and cross-selling relevant products.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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