Talent Executive at Mantra Softech Pvt Ltd
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Mantra - Customer Service Role (0-1 yrs)
- Speaking to customers to quickly get to the root of their problem.
- A Customer Service Representative is the first person most customers communicate with when they have a problem.
- The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
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